Privacy Policy

Effective: 25 November 2025

I’m Jamie Oates, an independent freelance Scriptcase consultant based in Portugal. I take your privacy extremely seriously — especially because I work 1-on-1 with high-value enterprise clients.

1. Who controls your data

The data controller is:
Jamie Oates – Scriptcase Expert
Tax ID: PT 516 987 321
Address: [Your registered business address – optional for freelancers]
Email: jamie@jamieoates.com

2. What personal data I collect and why

Purpose Data collected Legal basis
Respond to your contact / booking inquiry Name, email, company, phone, project details Your consent / pre-contractual steps
Deliver consulting & development services All data required to complete your project (credentials, database dumps, etc.) Performance of contract
Send invoices & receive payments Billing name, address, tax ID, payment details Legal obligation & contract
Client portal access Email, password hash, login activity Contract & legitimate interest (security)
Website analytics & security IP address, browser, rough location, pages visited Legitimate interest (fraud prevention & performance)

3. How long I keep your data

  • Inquiry data: deleted within 12 months if no contract is signed
  • Project & client data: kept for 7 years (Portuguese tax law)
  • Client portal account: deleted on request or 24 months after project ends
  • Analytics data: anonymised after 26 months

4. Who has access to your data

Only I (Jamie Oates) and the following trusted processors:

  • Hetzner Online GmbH (Germany) – hosting
  • Stripe & Wise – payment processing (never store full card numbers)
  • Google Workspace – email & documents (encrypted)
  • Plausible Analytics – privacy-friendly analytics (no cookies)

I never sell, rent, or share your data for marketing purposes.

5. Your rights (GDPR)

You have the right to:

  • Access your data
  • Rectify inaccurate data
  • Erase your data (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

Just reply to any email or write to jamie@jamieoates.com — I usually reply within 24 hours.

6. Security

All data is encrypted in transit (HTTPS) and at rest. Access to client files is protected by strong passwords and 2FA wherever possible.

7. Changes to this policy

I may update this policy from time to time. The new version will always be posted here with the updated effective date.

Questions? I’m happy to explain anything.
Email: jamie@jamieoates.com